Last updated: September 15, 2016
Manor Born Estate Sales, Inc. (the “Company”) and its service providers (collectively “us,” “our” or “we”) operate a service and solution that enables and supports estate sale agent members (“ES Members”) with conducting online and mobile transactions with customers (the “Solution”). The Solution may be available through our website located at http://www.manorbornestatesales.com or via a mobile application, with certain back-office and support services hosted and available separately. This policy sets forth our privacy related practices and procedures as such are applicable to ES Members, customers and such other persons and entities that are users or guests of our website or applications (collectively or individually “you” or “your”). This policy applies to and governs the information and materials that you provide or that we learn from your access or use of the Solution, website or application and tells you how we collect, use, and in some instances share, this information and material.
The Information Collected
Personal Information: You may provide us with what is generally called “personally identifiable” information when you access or use the Solution, such as your name and e-mail address. In addition, we may give you the option to provide certain demographic information or other personally identifiable information about yourself.
“Cookies” Information: When you visit the website or an application or use or access the Solution, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer. We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser or operating platform on subsequent visits to the website, applications or Solution. By using these cookies, the Company and its affiliated ES Members and service providers can “remember” what you have done on the Solution before and personalize our website, applications and Solution for you. These persistent types of cookies can be removed. Each web browser implements different functionality, so please refer to the manuals or technical support resources that are available in conjunction with your web browser or operating platform to learn the correct way to modify your cookies set-up. If you are accessing or using the website, applications or Solution in a jurisdiction where your prior consent is required for us to deploy any particular cookies, you will be asked to accept such cookies before they are deployed. Please note that disabling cookies or declining to accept certain cookies will prevent you from accessing some of the functionality and offerings available via the website, applications and Solution.
“Automatically Collected” Information: When you visit the website or applications, access or use the Solution or open one of our emails or other forms of message, we may record certain information from your web browser or operating platform by using different types of technology, including “clear gifs” or “web beacons.” This “automatically collected” information may include your Internet Protocol address (“IP Address”), dates and times of access, web browser or operating platform type, and features, pages or sites that you visit while on, as well as just before or just after you were on, the website, applications or Solution.
Payment Information: If you are involved with the purchase of a product or service through the Solution, we may collect shipping, billing, payment and/or other information necessary to process the applicable transaction. We may also receive the credit card, bank account and/or other payment information, such as PayPal account information, that you provide.
Customer Support Correspondence: When you ask for assistance for support purposes, we will also collect and store the contact information that you provide (generally your name and e-mail address), information about your activity on the website, application or Solution, and your user ID number. We may also record and store the communication that you provide and any information contained within.
Uses of Information
We use the information and materials that we collect to provide all of the features and services found with and on the Solution. We may use your email address for marketing purposes, unless you have expressly notified us that you prefer for us not to use your email address for any specific marketing purposes (“opt-out”). While you may opt-out from such marketing use, you may not opt-out from our use of your email address for transaction processing, non-marketing or administrative purposes such as automatic notifications of recent account activity, or notifying you of major site updates. Please be aware that we do not support Do Not Track (“DNT”), which is a preference you can set in your web browser to inform websites that you do not want to be tracked.
We may use automatically collected information and cookies information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the website, applications or Solution; (b) provide custom, personalized advertisements, content and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate usage metrics such as total number of visitors and pages viewed. We will not use your email address or other personally identifiable information to send promotional or marketing messages except for those specific programs or features for which you will have the ability to opt-out.
Only persons age 18 or older have permission to access, use and be ES Members or customers via the Solution. Our Solution is not to be accessed or used by anyone under the age of 13 (“Children”), and we therefore do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
We may share automatically collected and other aggregated non-personally-identifiable information and materials such as mobile device identifying information with interested third parties for their use and distribution for their business purposes, including without limitation for the purposes of assisting them in understanding the usage patterns for certain content, services, advertisements and promotions. We may share personally identifiable information with other third-party organizations for their marketing or promotional use without your consent, except with respect to any specific program or feature for which you will have the ability to opt-out.
We may disclose your personally identifiable information if we believe, in good faith, that such disclosure is necessary to (a) comply with laws or to respond to subpoenas, court orders, warrants or other legal demands or to establish or defend us from legal claims; or (b) to protect and/or defend: (i) us and our rights or property, (ii) you, or (iii) third parties from fraud, abuse or violations of our applicable agreements with you or from illegal acts; or (c) to protect the safety or integrity of us, the website, applications or Solution, other users, the public and/or other parties as it is deemed appropriate, in our sole discretion. You hereby consent to our sharing your personally identifying information under the circumstances described herein.
Third-party Advertisers, Links to Other Sites
Changes and Updates to this Policy
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time for any reason, and we may notify you of such changes through any of a variety of means, including a change to the “Last Updated” date set forth above and other reasonable means to be determined at our discretion. All changes shall be effective immediately. In the event of a material change that may directly affect your account, we will notify you via the most recent e-mail address that you have provided to us in conjunction with your account. Please check this Policy periodically for changes. Your continued access or use of the website, application or Solution after the posting of changes constitutes your binding acceptance of such change.
If you have any questions, comments, or concerns about this Policy, please email us at firstname.lastname@example.org or write to us at: 3185 Kingshouse Commons, Alpharetta, GA, 30022, USA.